Problems with Verifying the Identity of the Server during Setup The Authentication password is the same as the email account password. Port settings depend upon the protocol you have chosen. As per the screenshot, set this to “INBOX”. The Incoming Mail Server Info screen starts off with the Path Prefix. Once the password is verified, it will jump to the next screen. If it is unable to verify the password, then it will give you a message: “Additional account information required”. Apple Mail will try to verify the password before continuing. You can also find documentation on changing your email password if you have forgotten it or if it needs to be updated. This was set when you created the email account in cPanel.
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